334 E. 73rd St, New York, NY 10021 212-915-2313 Mon–Sat 10a–10p · Sun 10a–8p Now offering same-day UES delivery

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Frequently Asked Questions

Everything you need to know about shopping, delivery, purchase limits, and visiting Lenox Hill Cannabis Co.

Do I need to be 21 to shop?
Yes. Lenox Hill Cannabis Co. is a licensed New York adult-use dispensary. You must be 21 or older with a valid, government-issued photo ID to enter the store, order online, or receive a delivery.
Where are you located and what are your hours?
We're at 334 E. 73rd St, New York, NY 10021, in the heart of the Upper East Side. Open Monday–Saturday 10:00am–10:00pm and Sunday 10:00am–8:00pm.
Do you deliver, and where?
Yes, we offer same-day delivery across the Upper East Side, Yorkville, Carnegie Hill, Central Park, Midtown East, Midtown Manhattan, the Diamond District, and Upper Manhattan.
How does online ordering and pickup work?
Browse our live menu, add your items, and check out for express in-store pickup, typically ready in about 15 minutes. Bring a valid 21+ ID to collect your order.
How much cannabis can I buy?
New York State allows adults 21+ to purchase up to 3 ounces of cannabis flower or 24 grams of concentrated cannabis per day. Limits are enforced at checkout and at the register.
What payment methods do you accept?
Accepted payment options are shown at checkout on the live menu and at the register. Please bring a valid 21+ ID for every purchase.
Are your products lab-tested?
Absolutely. Every product is sourced from licensed New York State farmers and processors and is lab-tested for potency and purity.
Is my purchase discreet?
Yes. Deliveries arrive in discreet packaging, and our team is trained to handle every order professionally and privately.

Still Have Questions?

Call us at 212-915-2313 or stop by 334 E. 73rd St.

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More Questions, Answered

Is your cannabis lab-tested?
Yes. Every product we carry is licensed by New York State and tested for potency and contaminants such as pesticides, heavy metals, and residual solvents. Ask any budtender to see a product's certificate of analysis.
What is the difference between a licensed dispensary and a smoke shop?
A licensed dispensary like Lenox Hill sells only state-tested, legal products and checks every ID. Unlicensed smoke shops often sell untested products with no recourse if something is wrong. You can read more in our guide on licensed dispensaries versus smoke shops.
Do you offer a discount for first-time customers?
Yes. Join Lenox Hill Loyalty and we’ll email you a 20% off coupon for online orders — it can take up to a day to arrive — plus 10% off during your birthday month. Coupons are valid for online orders only, with nothing to buy and no points to track.
How do I know if you deliver to my address?
Enter your ZIP or cross-street on our service area page, or start an order on the live menu and confirm at checkout. We deliver the East Side from 42nd to 110th Street, east of Central Park.
Can I consume cannabis in public in New York?
No. New York does not permit public cannabis consumption, including in parks. Purchase legally and enjoy your products at a private residence.